You’re on a smaller boat and you’ve asked the rest of the crew not to do their own laundry during any short owner’s trips (you gave them a chance to get caught up before and you do crew uniforms daily with owner’s on). You’re in the middle of an owner’s trip and guess what’s happening in the crew mess? Your Chef decides its towel and sheets day. You lose it a tiny little bit for about 3 minutes and then you decide how you’re going to handle it.
A) Politely remind him the laundry has to be kept open during owner’s trips and leave it at that? It just so happens the owner spilled coffee on his linen shirt and you need to get this shirt clean ASAP so you resort to the guest laundry area.
B) Bitch and complain about the Chef’s sheer lack of respect to anyone who will listen.
C) Take the laundry out, soaking wet and lump it on the Chef’s bed. He will learn.
What works for you?!
You’re the Engineer and you need some help with a project. You call in the Deckie who gladly drops his chamois to help out. You assign him to something involving paint and you’re thrilled to have the help and he’s thrilled he can be of help! You give him explicit instructions on prep, project and cleanup and leave him alone for a half hour. You check on him a few times and all seems great until lunch is called. You do a quick check before you head in for lunch too and you find the paint can on the teak, open, with a few splatters in the teak. A few tools and dry brushes scattered in walking areas. You first look around to see if anyone else is seeing what you’re seeing, you curse quietly under your breath and you then decide how you’re going to handle it.
A) Not worry too much about it. Go have your lunch then when the Deckie resumes his duties, you point out some basic things like putting things away before you leave a project and protecting surfaces. No biggie.
B) Freak out. Go grab the Deckie by his ear, in front of the other crew, drag him away from his hot lunch and yell at him loudly inside before making him clean up his mess, hungry. Never ask for his help again.
C) Go to the crew mess and ask the Deckie to come with you, before he eats. You sound annoyed – tell him the various things he didn’t do correctly and get him to clean up now. Allow him to eat his lunch but stay on top of him for the afternoon.
D) Some combination of the above choices.
How you choose to deal with these types of situations can actually have an impact on your own career. Sure, you can be annoyed but don’t forget about the fact that some people just don’t get it. Maybe you don’t have to be mean to get them to learn. Also don’t forget about the simple notion of karma. How you behave is viewed by others and may not get you promoted in the long run, if you don’t handle yourself properly. Maybe there is an opportunity to grow in your leadership style? So how would you handle the lack of attention to detail from your other crew-members?